Last Updated: September 2026

This Privacy Policy explains how Techtobright Private Limited, operating the Loomerang platform ("Loomerang", "we", "our" or "us"), collects, uses, stores, shares and protects your personal data when you visit or use www.loomerang.in (the "Platform"), create an account, place an order, communicate with us, or otherwise use our products and services.

Loomerang.in is intended primarily for customers and users in India.

By using the Platform, you acknowledge that your personal data will be processed in accordance with this Privacy Policy and applicable Indian law.

Depending on how you interact with Loomerang, we may collect the following categories of personal data:

Account and Contact Information:

Order and Delivery Information:

Payment Information:

Communications:

When you contact us, we may collect information contained in your communications with us, including customer support requests, emails, messages, feedback and complaints.

Device and Usage Information:

When you use the Platform, we and our service providers may automatically collect certain technical information, such as:

We may use analytics and similar technologies to understand how visitors use Loomerang and to improve the Platform.

We may process your personal data for purposes including:

We seek to collect and process only personal data reasonably necessary for the relevant purpose.

With your consent or where otherwise permitted under applicable law, we may send you information about Loomerang products, artists, launches, promotions, offers and other updates.

You may opt out of promotional communications at any time using the unsubscribe option included in the communication or by contacting us.

You may continue to receive transactional communications relating to your account, orders, payments, deliveries or customer service even after opting out of promotional communications.

Loomerang may use cookies, pixels, local storage and similar technologies to operate the Platform, remember preferences, understand Platform usage, measure performance, prevent fraud and, where applicable, support advertising and marketing.

Some cookies and technologies may be provided by third-party analytics, advertising, authentication or technology service providers.

Where required by applicable law, we will provide appropriate choices regarding the use of non-essential cookies or similar technologies.

We may share personal data where reasonably necessary with third parties that help us operate Loomerang, including:

We may provide these parties only the information reasonably necessary for them to perform the applicable service.

We may also disclose personal data where required by applicable law, regulation, court order, governmental request or lawful process, or where reasonably necessary to prevent fraud, investigate unlawful activity, enforce our agreements or protect the rights, safety or property of Loomerang, our users or others.

If our business undergoes a merger, acquisition, restructuring, financing, sale or transfer of some or all of its assets, personal data may be disclosed or transferred as part of that transaction, subject to applicable law.

Loomerang features products and designs associated with independent artists and designers.

We generally do not provide artists or designers with personal information about customers unless such information is necessary for a legitimate operational purpose or is otherwise permitted under applicable law.

Your personal data may be processed or stored using our systems and those of our technology and service providers.

While our services are primarily directed toward India, some of our technology or service providers may process or store information outside India.

Where personal data is transferred or processed outside India, we will do so in accordance with applicable Indian data protection laws and any restrictions prescribed by the Government of India.

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining transaction and business records, resolving disputes, preventing fraud and complying with legal, tax, accounting and regulatory requirements.

Different categories of data may therefore be retained for different periods.

Where personal data is no longer required, we may delete it or anonymise it, subject to applicable legal requirements.

We use reasonable technical, organisational and security measures designed to protect personal data against unauthorised access, alteration, disclosure, misuse, loss or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and should not share passwords, one-time passwords, payment PINs or other authentication credentials with anyone.

Loomerang will never ask you to provide your debit or credit card PIN, UPI PIN, internet banking password or similar confidential authentication credentials by email, phone or message.

Subject to applicable law, you may have the right to:

Withdrawal of consent will not affect the lawfulness of processing carried out before consent was withdrawn.

We may also continue processing certain information where processing is necessary or permitted under applicable law, including for fulfilling an existing order, maintaining legally required records, preventing fraud or resolving disputes.

Where account deletion functionality is available through Loomerang, you may request deletion through your account settings.

You may also contact us using the contact information provided below to request deletion of your account or eligible personal data.

Deleting your account may result in the loss of access to your account, saved preferences, order-related features and other associated functionality.

We may retain certain information after account deletion where required or permitted by applicable law, including records relating to completed transactions, taxation, accounting, fraud prevention, disputes, legal claims and regulatory compliance.

Where we rely on your consent to process personal data, you may withdraw that consent at any time through the mechanism made available on the Platform or by contacting us.

Withdrawing consent should be as straightforward as providing it.

Withdrawal may affect our ability to provide services that require the relevant information. For example, certain personal data is necessary to process, deliver or support an order.

If you provide us with personal data relating to another person, such as when placing an order for delivery to another recipient, you confirm that you are authorised to provide that information for the relevant purpose.

Loomerang does not knowingly seek to collect or process children's personal data in a manner prohibited by applicable law.

Where applicable law requires consent from a parent or lawful guardian before processing a child's personal data, we will take reasonable steps to obtain the required consent.

If you believe that personal data relating to a child has been provided to us improperly, please contact us.

The Platform may contain links to websites, applications or services operated by third parties.

Their privacy practices are governed by their own privacy policies, and Loomerang is not responsible for the privacy practices of third-party services that we do not control.

We encourage you to review the applicable privacy policy before providing personal data directly to a third party.

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable law.

The updated version will be posted on the Platform with a revised "Last Updated" date.

Where required by applicable law, we may provide additional notice or seek fresh consent for material changes.

If you have a question, grievance or request concerning your personal data or this Privacy Policy, you may contact:

Grievance Officer / Privacy Contact

Name: Arka Majumdar

Designation: Director

Techtobright Private Limited

Address: 47 Ardhendu Sekhar Naskar Sarani, Beliaghata, Kolkata 700010

Email: arka@loomerang.com

Phone: +91 6304375810

Business Hours: Monday–Friday, 9:00 AM–6:00 PM IST

We will review and respond to grievances and requests in accordance with applicable law.

Nothing in this Privacy Policy is intended to limit any rights available to you under applicable Indian data protection or consumer protection laws.